Testimonials

When a Winkworth mixer became surplus to our operational requirements, we wanted a straightforward and reliable way to release the asset from our site while still achieving a strong commercial outcome.

Perry Process Equipment guided us through the process from the outset and made the entire transaction very easy to manage. After discussing the equipment specification and agreeing the best route to market, the mixer was transferred into Perry’s stock at Newton Aycliffe. Their team then carried out a full clean and inspection, tested the unit, and prepared the necessary photographs and technical information for customer quotations marketing purposes.

They promoted the mixer through their established customer base and online channels, responded to buyer enquiries, provided additional technical details where required, and coordinated the commercial discussions on our behalf.

Once a suitable customer had been identified, Perry managed the negotiations between all parties and arranged the logistics needed to complete the transaction successfully. Throughout the process, communication was clear and timely, and we always felt informed about the progress being made.

Overall, the experience was efficient, professional, and required very little involvement from our internal team. We are extremely pleased with the outcome and would have no hesitation in recommending Perry Process Equipment to any company looking for a hassle-free and effective solution for selling surplus process machinery.

When a spray dryer became surplus to our requirements, we were approached by Perry Process Equipment, who had identified that the equipment could be of interest to one of their customers.

Perry explained that they had a customer in the USA actively looking for a suitable spray dryer and believed our equipment could meet their requirements. They arranged a visit to our facility, attending alongside a UK representative of the prospective US customer so that the machine could be inspected in person.

This gave the customer the opportunity to view the spray dryer first-hand, discuss its condition and suitability, and ask any technical questions before making a decision. Perry managed the process throughout and helped facilitate the discussions between all parties.

Following the inspection, the customer proceeded with the purchase, and we were particularly pleased that Perry Process Equipment achieved the sale at the full list price. Their ability to identify a genuine requirement, introduce the right customer and manage the sale effectively allowed us to achieve the full asking price for equipment that was surplus to our requirements.

Perry continued to manage the process following the sale. The spray dryer was transported from our facility to their warehouse in Newton Aycliffe, where it was repackaged and prepared for onward transportation to the USA. This meant the entire process, including the international logistics, could be handled efficiently without creating additional work for our team.

We would be happy to recommend Perry Process Equipment to other companies looking to sell surplus process equipment and maximise the value of assets that are no longer required.

I would like to thank you the entire team for the great service, good quality products, and professional support throughout the process of purchasing our mixing tanks. A special thank you to July, Tadeas, Sebastian..., and everyone involved for the excellent communication, kindness, and cooperation. It was truly a pleasure working with such nice and reliable people. I highly appreciate the collaboration and look forward to future projects together!

Mixing tanks installed at the Flavourstream facility.

I am pleased to share my experiences with Perry Process and your customer service.

After you offered us the Morton mixer on October 26, 2023, we were initially skeptical. On one hand, we wanted to avoid taxes and duties; on the other hand, the mixer you offered for the purchase price seemed too good to be true. After my colleague Mrs. Wagner, who works in export, pointed out that the duties were relatively low and that the import VAT, although high at 19% of the product value, would be fully refunded by the authorities, our interest was aroused.

When we received your initial offer, we were interested in purchasing the mixer. Due to German bureaucracy and the intended use of the mixer as a replacement device in an ATEX zone, we couldn't proceed without the necessary approvals from the relevant authorities. The question of the missing CE label and the “EG Maschinenrichtlinie” also needed clarification. During this time, you were extremely helpful, providing all the necessary documents and information. With your support, we gradually obtained all the required approvals. Throughout this approximately three-month process, you accompanied us, tried to assist and even offered complex modifications. Your excellent customer service didn't end after the purchase – you kept us continuously updated and informed us of every progress.

Ultimately, you guided us beyond the purchase and logistics process, ensuring that the machine arrived in perfect condition and complete. We are extreme grateful for your support!

Now, regarding our experience with Perry Process: After payment, the mixer was delivered very quickly, faster than with most German companies. The mixer precisely matches your offer and is just perfect. Additionally, the mixer was delivered securely and well-packaged, containing all ordered parts – we are completely satisfied and couldn't imagine better service.

Should we need a new used machine in the future, we will definitely turn to you/Perry Process again.

Working with Perry Process Equipment to sell our Spiroflow Sack Tip Unit was a smooth and efficient experience from start to finish. Given the relatively recent manufacture date of the equipment, it was important to us to achieve the best possible resale value, and Perry’s Exclusive Sales option provided exactly the right approach.

Their team handled the entire process seamlessly - from marketing the equipment through to managing the sale and organising transport from our site. Within just six months, they were able to secure a suitable buyer within the UK and complete the sale at the full asking price.

Perry made the process very straightforward, with clear communication throughout, and we are extremely pleased with the outcome. We would have no hesitation in recommending Perry Process Equipment to others looking to maximise the value of their surplus machinery.

After asking Perrys to provide a quote for a 60-ton silo, they came back with a complete unit incorporating all the safety features we required. The solution was comprehensive, well thought out, and met all our requirements perfectly.

We were very impressed with the quality of the solution and the level of attention given to our specific needs. The people (Julie) we dealt with throughout the process were professional, helpful, and easy to communicate with. They understood our requirements and made the whole process straightforward from start to finish.

We would have no hesitation in recommending Perrys to others looking for a reliable and professional solution.

Prior to purchasing we had processing limitations in overall mixing. The equipment allows us to produce a larger quantity, more rapidly.

I have been aware of Perry’s Process Equipment for many years and know of it’s trusted, honest reputation in supply and service of equipment to the manufacturing sector. As part of Vipo development program we were able to locate equipment from Perry’s online website search, which gave us the interest to make the initial enquiry.

We had initial Teams meeting with Carlo Ragsu followed by onsite F2F visit at Newton Aycliffe site. Carlo was professional, extremely knowledgeable and we were able to develop a trust in that the equipment that we bought would have no issues. The relationship with Perry has been a good and we have maintained links with Carlo in assisting us further with more equipment.

The process of purchasing the mixer was very good, whereby we were given an initial specification, history, photographic images, dial in video inspection, onsite visit and finally demonstration. Every aspect was covered which resulted in Vipo having the confidence in purchasing the equipment.

We are/have seen improvements in number of samples we can generated.

I would recommend Perry Process Equipment due to their ability to recognise and understand customer requirements, rather than merely attempting to sell a product with little or no information. Perry’s delivers a professional service throughout with good after sales

Zaki visiting Perry Process Equipment with Carlo Ragusa

When a spray dryer was no longer required within our process, we were looking for a practical way to remove the equipment from our site and achieve a good return from the asset without having to manage the sale ourselves.

Perry Process Equipment offered us a straightforward consignment solution and took care of the process from the initial discussions through to finding a buyer. One of the biggest advantages for us was that their workshop team came directly to our site to carry out the removal of the spray dryer. They safely removed and loaded the equipment onto transport, with the necessary health and safety documentation completed, before arranging for it to be transported to Perry’s warehouse in Newton Aycliffe.

Having Perry manage this part of the process meant that the equipment could be removed efficiently and with minimal disruption to our operations. Once it arrived at their facility, the team took responsibility for preparing the spray dryer for sale and promoting it through their established customer network and marketing channels.

Throughout the process, Perry handled communication with potential buyers, answered technical queries and managed the sales discussions on our behalf.

We were particularly impressed with the speed at which the spray dryer was sold, with a buyer secured within three months of Perry taking the equipment into their inventory. This provided us with a quick and effective solution for an asset that was no longer needed within our process.

The overall experience was professional, well organised and straightforward. Perry Process Equipment managed the physical removal, transportation, marketing and sale of the spray dryer for us, making what could have been a complicated process much easier.

We would confidently share our experience with Perry Process Equipment to other businesses looking to release surplus process equipment without the time and complexity of managing the sale themselves.