Perry Equipment
United Kingdom
Joanne Taylor
Head of People and Support Services
Working with Perry Process Equipment to sell our Spiroflow Sack Tip Unit was a smooth and efficient experience from start to finish. Given the relatively recent manufacture date of the equipment, it was important to us to achieve the best possible resale value, and Perry’s Exclusive Sales option provided exactly the right approach.
Their team handled the entire process seamlessly - from marketing the equipment through to managing the sale and organising transport from our site. Within just six months, they were able to secure a suitable buyer within the UK and complete the sale at the full asking price.
Perry made the process very straightforward, with clear communication throughout, and we are extremely pleased with the outcome. We would have no hesitation in recommending Perry Process Equipment to others looking to maximise the value of their surplus machinery.
Romania
Cristian Gaspar
Operations Manager
I would like to thank you the entire team for the great service, good quality products, and professional support throughout the process of purchasing our mixing tanks. A special thank you to July, Tadeas, Sebastian..., and everyone involved for the excellent communication, kindness, and cooperation. It was truly a pleasure working with such nice and reliable people. I highly appreciate the collaboration and look forward to future projects together!
Germany
I am pleased to share my experiences with Perry Process and your customer service.
After you offered us the Morton mixer on October 26, 2023, we were initially skeptical. On one hand, we wanted to avoid taxes and duties; on the other hand, the mixer you offered for the purchase price seemed too good to be true. After my colleague Mrs. Wagner, who works in export, pointed out that the duties were relatively low and that the import VAT, although high at 19% of the product value, would be fully refunded by the authorities, our interest was aroused.
When we received your initial offer, we were interested in purchasing the mixer. Due to German bureaucracy and the intended use of the mixer as a replacement device in an ATEX zone, we couldn't proceed without the necessary approvals from the relevant authorities. The question of the missing CE label and the “EG Maschinenrichtlinie” also needed clarification. During this time, you were extremely helpful, providing all the necessary documents and information. With your support, we gradually obtained all the required approvals. Throughout this approximately three-month process, you accompanied us, tried to assist and even offered complex modifications. Your excellent customer service didn't end after the purchase – you kept us continuously updated and informed us of every progress.
Ultimately, you guided us beyond the purchase and logistics process, ensuring that the machine arrived in perfect condition and complete. We are extreme grateful for your support!
Now, regarding our experience with Perry Process: After payment, the mixer was delivered very quickly, faster than with most German companies. The mixer precisely matches your offer and is just perfect. Additionally, the mixer was delivered securely and well-packaged, containing all ordered parts – we are completely satisfied and couldn't imagine better service.
Should we need a new used machine in the future, we will definitely turn to you/Perry Process again.
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